Frequently Asked Questions

Do I need a data connection or internet?

Yes, the game is played through a web based browser (it is not an app). You will need good cellular data and connection. Remember to fully charge your phone or tablet.  Although, you can switch to a different phone and still access your account if you need to.

How do I play?

When you purchase a Scavenger Hunt, it’s connected to your e-mail address. Your username will be the first half of your e-mail (before the @) and you’ll create a password. To sign back in and play again or access coupons, go to “Return to Your Account”.

How do I pay?

Payment is processed securely through PayPal. However, you don’t need a PayPal account, you can pay with a debit or credit card.  A confirmation will be sent to your e-mail.

How old do I have to be to play?

If you can get around, you can play! A Scavenger Hunt is great for families too (and much cheaper than the movies!)

How do the points work?

When you answer correctly you get points, it’s that easy. But if you answer wrong, you get zero points and there are no second chances. So, it’s better not to guess. When you take a picture for photo challenges, you get points.

What’s a geocache?

After completing a challenge, one of them will unlock a clue to find the Xcache (kind of like a geocache, but without the GPS coordinates). If you choose to take the treasure that the last person left behind, remember to put something in its place for the next explorer to find. (The Xcache is the size of a small altoid (mints) tin, about 1.25 x 2.5 inches. Please do not leave food, and keep the treasures family friendly and appropriate.)

Are there refunds?

There are no refunds. With the unpredictable nature of on-line services and products (phone services and data/wifi availability, server connection, etc.), the services and the content are provided on an “as is” and “as available” basis.

What if I have questions/comments?

Contact Explore It Scavenger Hunts LLC by e-mail contact@exploreitnw.com or by snail mail at PO Box 112313, Tacoma WA 98411